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Notations are based on the Specified Commercial Transaction Act.

Distributor

Itsuka Yoshikawa

GENERAL OPERATION MANAGER

Itsuka Yoshikawa

Address

Tokyo, Japan
*The location will be disclosed without delay upon request at the "Contact Email Address".

Phone number

*Telephone numbers will be disclosed without delay upon request at the "Contact Email Address".

E-mail address

hey@sol-maisom.com

Fees other than product price

Shipping and handling fees or any other fees required for payment are the responsibility of the purchaser.

Expiration date of application

If you are unable to contact us for more than 7 days after placing your order, please contact us in advance.

Defective products

If we have the same item in stock, we will exchange it for a good one. If we do not have the same item in stock
we will return the item(s) and refund your money.

Delivery time

The delivery date will be within 3 to 15 days after the order is placed.
If there is no specification, we will ship within 7 days.
We will notify you by e-mail or other means if there is a delay due to bad weather, delivery company reasons, or some other reason.

About payment methods

We accept the following payment methods
- Credit card payment (VISA / MASTER / AMEX / JCB)
- Apple pay
- Paypal

Terms of Returns

We will accept credit card payment within 7 days from the date of receipt of the merchandise.
*Only unused items will be accepted.

Return shipping charges

Customers will be responsible for any returns for their own reasons. However, exchange of defective products, exchange of incorrect
We will pay for exchanges of defective products or incorrectly shipped items.